Manchester upgrades public transport network with project controls
Transport for Greater Manchester (TfGM) delivered a three-year Transport Capital Programme consisting of major construction and civil engineering projects located throughout the Greater Manchester area. The program was part of the UK government’s long-term commitment to upgrade the public transport network, increasing economic growth and regenerating areas by providing improved access to work, leisure and education.
“The system has proved to be of exceptional value to the project delivery team.”
Business challenges
The New Engineering Contract (NEC3) was used to define project management principles, procurement processes and legal relationships. NEC3 required significant levels of contract administration by all project team members. As a result, the volume of project-related emails increased. Individual compliance with the specified terms, conditions and timescales decreased.
Results
- Open collaboration across the project team within the NEC3 framework
- Enhancement of the team’s knowledge of NEC3 through accredited, official content including glossaries and workflow diagrams
- Comprehensive platform training for all principle users and their main delivery partners
- Mapping of workflows, early warnings and technical query exchanges between team members
- Reduction in contract administration time, number of site meetings required, and document distribution cycles
- Platform usage by more than 240 users across 25 different companies, with over 16,500 total logins
- Administration of more than 17,850 inter-company contract exchanges across 14 projects in full NEC3 compliance
- Efficient governance of all NEC3 processes, with accuracy, quality and administrative cost savings