BSI modernizes for growth with Oracle Autonomous Database
Bank Syariah Indonesia migrates to Autonomous Database on Exadata Cloud@Customer to simplify IT infrastructure and improve productivity.
“Autonomous Database on Cloud@Customer addressed all of our performance problems due to volume growth after the merger, while at the same time solved our manpower issue through cloud and automation. We plan to continue our journey to further improve customer satisfaction by extending timely information in digital banking applications.”
Business challenges
Bank Syariah Indonesia (BSI) was founded after the merger of Indonesia’s three Islamic banks. In order to reach a target of serving more than 40 million customers in 2025 with the best service while growing over 20% per year, BSI needed to modernize its IT infrastructure. With information siloed in disparate systems, its on-premises technology was slow to process an increasing volume of data, especially during peak reporting periods and complex risk calculations. The analysis was late, and business users weren’t satisfied with the results. BSI’s IT staff and database administrators also had difficulty with tuning, patching, backup, and capacity planning as well as addressing Sharia-compliant banking products and services.
We are currently using Oracle’s Autonomous Database and Exadata Cloud@Customer products. A notable achievement in this regard is the 50% faster production of financial reports for customers.
Why BSI chose Oracle
BSI selected Oracle Autonomous Database on Exadata Cloud@Customer as a pre-optimized platform because of its high performance, security by design, and continuous feature updates, which would help the company stay at the forefront of digital innovation in the banking industry. The fully managed autonomous cloud database could run within BSI’s own data center to help meet data residency regulations.
Oracle Autonomous Database applies machine learning that helps eliminate maintenance activities such as provisioning, tuning, patching, and backup, to reduce operational tasks for BSI staff. Combined with Oracle Data Integration that automates ETL processing with no-code data mappings, the Autonomous Database provides a comprehensive stack with a real-time data warehouse, a change data capture engine, and modern developer support for JSON, Spatial, and Graph.
Results
BSI migrated its core management information system from Temenos and Microsoft SQL Server source systems to Oracle Autonomous Data Warehouse on Exadata Cloud@Customer in four months with Oracle Data Integrator and Oracle GoldenGate. Performance for data processing and production of financial reports each increased by 50%. This improved business user experiences while eliminating IT administrative tuning, backup, and resource allocation.
The modern Oracle autonomous data platform brought significant benefits to BSI customers in terms of faster financial reporting, improved digital experiences, real-time data access, and increased operational efficiency. Partners experienced enhanced collaboration, go-to-market support, expertise differentiation, and a strong joint support model to boost customer success.
BSI plans to further expand with Oracle Autonomous Database by creating an operational data store for the digital applications, offloading query-based transactions from source systems to further increase efficiencies and customer satisfaction.
About the customer
PT Bank Syariah Indonesia Tbk is a top ten global Islamic bank. It was founded after the merger of BRIsyariah Tbk, Syariah Mandiri, and BNI Syariah. Uniting the three Sharia banks presents more complete service, a wider reach, and a better capital capacity.