Oracle Customer Excellence Awards
At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are creating and refining best practices that are reshaping their enterprises, their industries, and, increasingly, our world.
The Oracle Customer Excellence Awards recognize the unique and extraordinary stories of both Oracle Cloud Applications and Oracle Cloud Infrastructure users.
We proudly present the 2024 Oracle Excellence Awards winners and finalists!
2024 Customer Excellence Awards Winners and Finalists
- Customer Experience
- Human Resources
- Finance and Supply Chain
- Infrastructure
- Sustainability
- 2024 Nominees
Customer Experience Award Categories
Service Partner: Accenture
Winner: Southern Company (Georgia Power Company)
Service Partners: CES, Motiv
Winner: Badger Infrastructure Solutions
Service Partner: Innovacx Tech Labs
Winner: Emser Tile
Winner: Teladoc
Service Partner: Tata Consultancy Services (TCS)
Winner: Vertiv
The Visionary Award
Most Innovative CX Program
Visionaries are designing the future of customer experiences with innovations that demonstrate creativity and intellect. This award will showcase the most groundbreaking customer experience program. If you’ve created a CX program that stands out from the rest, we want to know about it.
Winner | Southern Company (Georgia Power Company)
Finalists
The Growth Award
Most Impactful Revenue Program
Organizational growth happens when you achieve great results across all products, different parts of your business, business models, and sales channels. This award will spotlight the revenue programs making the most impact. If your revenue programs are making a significant impact for your organization, we want to hear about it.
Winner | Badger Infrastructure Solutions
Finalists
The Strategist Award
Best Use of Customer Data
Strategists understand the importance of leveraging data along with effective tactics to drive superior results. This award will showcase the best use of customer data. If you're turning data into actionable intelligence, we want to hear all about it.
Winner | Emser Tile
Finalists
The Connector Award
Best Cross-Departmental Program
Connectors understand the awesome power of bringing together multiple solutions, technologies, and organizations to deliver excellence. This award will showcase the top program that connects different parts of a company. If you’ve created a powerful solution that delivers measurable success and keeps the organization in good shape, we want to know about it.
Winner | Teladoc
Finalists
The Customer Success Award
Best Program Adapting to Change
Adjusting to constantly changing customer needs, market trends, and organizational goals means being able to spot and adapt to what’s coming next, whatever it might be for your business. This award celebrates the top program that’s succeeded by being flexible. If you’re great at finding opportunities when things change and getting impressive results, we want to hear your story.
Winner | Vertiv
Finalists
Human Resources Award Categories
Winner: Providence
Service Partner: Deloitte
Winner: Kroger
Service Partner: Occamonics
Winner: Northwell Health
Service Partner: KPMG
Winner: The Wendy’s Company
The Employee Experience Award
Thoughtful Employee Experience Design
Employee experience is constantly evolving. Organizations in this category have demonstrated a commitment to understanding and engaging individuals through personalized, intuitive experiences. They are focused on growth—effectively upskilling and reskilling to adapt to change—and prioritizing total wellbeing and a connected culture of belonging.
Winner | Providence
Finalists
The Candidate Experience Award
Guiding Candidates Hiring Journey
The ability to build strong candidate relationships sets organizations apart in a competitive labor market. Through innovative use of technology, these organizations are empowering their hiring teams, attracting candidates with the right skills, and successfully guiding them through an intuitive hiring and onboarding experience.
Winner | Kroger
Finalists
The HR Innovation Award
Remarkable Vision for the Future of Work
Emerging technology is playing an ever-increasing role in the daily success of the workforce. Organizations in this category are using the latest technology in innovative ways to enhance performance and outpace the competition. Through creative application of AI, intelligent user experience, machine learning, analytics, or a unified cloud platform, these organizations are leading the way toward a new world of work.
Winner | Northwell Health
Finalists
The People-First Leadership Award
Helping Managers Put Employees First
Employee success depends on managers who lead with authenticity, transparency, and empathy. Organizations in this category are equipping their people managers with the right environment and tools to connect with their team members, understand their needs, recognize their accomplishments, and nurture their growth.
Winner | The Wendy’s Company
Finalists
Finance and Supply Chain Award Categories
Service Partner: Deloitte, Wipro
Winner: DHL Supply Chain
Service Partner: Deloitte
Winner: Kroger
Service Partner: Oracle Consulting
Winner: GM Financial Corporation
Service Partner: Oracle Consulting
Winner: UCC Japan Co., Ltd.
Winner: Rogers Communications
The Best Use of Oracle Cloud in Finance Award
Best Use of Oracle Cloud in Finance
Finance leaders are rethinking every aspect of their businesses—across finance, operations, workforce, and supply chains—to capitalize on new opportunities and drive growth. The winner of this award will have succeeded in applying strategies and best practices that position their company for sustained innovation and value creation.
Winner | DHL Supply Chain
Finalists
The Velocity Award
Excellence in Financial Close
Closing the books quickly at period end streamlines compliance activities and provides business leaders with actionable insights to guide strategic decisions. Difficulties in closing the books can also be indicative of underlying problems. The winner in this category has guided their team in closing the books fast despite challenges such as organizational complexity, business model diversity, compliance regulations, or accounting practices.
Winner | Kroger
Finalists
The Prediction Award
Innovation in Planning Scenario Modelling
Every organization seeks to adopt best practices that will accurately forecast operational results and assess the consequences of various what-if scenarios. The winner of this award is adept at producing precise plans and clear scenario models for finance, supply chain, marketing, workforce management, or projects.
Winner | GM Financial Corporation
Finalists
The Change Agent Award
Best Use of Oracle Cloud in Supply Chain
Supply chain leaders are heroically scrambling to put out fires and eliminate chaos while also predicting tomorrow’s trials and tribulations. The winner of this award will have succeeded in smoothing out new challenges impacting supply chains—by reimagining sourcing strategies, minimizing risk, leveraging automation and intelligence, and bridging the gap between planning and execution to exceed the current and future expectations of their customers.
Winner | UCC Japan Co., Ltd.
Finalists
The Spendwise Award
Source-to-Pay Performance
An often overlooked function, this award goes to the supply chain professional who has steered their department or organization in the right direction to maximize margins and increase profitability.
Winner | Rogers Communications
Finalists
Infrastructure Award Categories
Service Partner: Oracle Customer Success Services, Oracle Strategic Client Group
Winner: Vodafone
Service Partner: Fujitsu
Winner: KDDI Corporation
Service Partner: NS Solutions Corporation
Winner: Shiseido Company, Limited
Winner: Nomura Research Institute, Ltd.
Cloud Architect: Sai Penumuru
Winner: Accenture
Data Center Migration and Transformation Award
Transformed Data Center Operations
Oracle honors organizations that transformed their data center operations across both Oracle and non-Oracle applications. Often this includes exiting one or more data centers. These solutions delivered higher performance at lower cost than alternatives, frequently without rearchitecting applications.
Winner | Vodafone
Finalists
Application Modernization Award
Excellence in Application Modernization
Oracle honors organizations that successfully moved Oracle and non-Oracle applications. Sometimes these deployments minimize rearchitecting applications, while in other cases they involve modernizing the application to new software versions or cloud services. They deliver higher performance at lower cost than alternatives.
Winner | KDDI Corporation
Finalists
Data Platform Innovation Award
Innovation in Use of Data
Oracle honors organizations that changed their own products, services, or processes by using their data in new ways. These deployments use Oracle Cloud to derive new value for the business from new or existing business data.
Winner | Shiseido Company, Limited
Finalists
AI Innovation Award
Best Use of AI and ML
Oracle honors organizations that transform their products or services with artificial intelligence (AI) or machine learning (ML) on Oracle Cloud. These solutions enable the business to provide new solutions for their customers, create new value for their business, or meaningfully enhance and transform existing activities.
Winner | Nomura Research Institute, Ltd.
Finalists
Cloud Architect of the Year Award
Most Impactful Cloud Deployments
Oracle presents this award to enterprise cloud architects who have delivered and executed on clear strategies that resulted in successful and impactful cloud deployments on Oracle Cloud.
Winner | Accenture
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Cloud Architect:
Sai Penumuru
Finalists
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Cloud Architect:
Yusuke Suzuki -
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Cloud Architect:
Beverly Tseng -
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Cloud Architect:
Zach Ehrhardt -
Sustainability Award
Winner: Schneider National
Earthfirst Award
Excellence in Sustainability
With demand from consumers, investors, and legislators rising for organizations to commit and act on sustainability goals and initiatives, technology is key for organizations that are weaving sustainability into the core of their business. Sustainability is everyone’s business, and this award celebrates organizations leveraging Oracle Applications or Oracle Cloud Infrastructure (or both!) to ensure a sustainable future.
Winner | Schneider National
Finalists
Oracle is proud to present some of this year's nominees.
Past Customer Awards Winners
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Customer Experience
Formerly known as the Markies, this program paid tribute to Oracle Customer Experience (CX) Cloud customers making the biggest impact in enhancing their customers’ experience. The Markies were awarded to customers across advertising, marketing, sales, service, and commerce.
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Finance and Supply Chain
Previously known as the Change Agent Awards, this program celebrated the accomplishments of Oracle Cloud ERP, EPM, and SCM customers. These awards recognized finance and supply chain leaders who have succeeded in accelerating innovation, digital transformation, and sustainability.
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Human Resources
Previously called the Oracle HR Heroes Awards, the program highlighted industry trailblazers who delivered tangible value to their organizations in innovative ways of using Oracle HCM Cloud solutions. Award categories span human resources, talent management, payroll, and workforce management.
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Infrastructure
The Excellence Awards used to give center stage to customers who were transforming their enterprises and changing the world using Oracle Cloud Infrastructure solutions. In 2024, all Oracle Customer Awards are part of the Oracle Excellence Awards. Whether you’re using Oracle Cloud Applications or Oracle Cloud Infrastructure, we have a category for you!
Frequently Asked Questions
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Who can enter?
The Oracle Excellence Awards are open to any organization that uses services under the Oracle Cloud Infrastructure umbrella and/or Oracle Applications and has achieved extraordinary results leveraging our technologies.
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What are Oracle’s goals for the awards?
We have two main goals: to celebrate our extraordinary customers and to showcase their remarkable success stories on Oracle.com.
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How will winners be recognized?
Finalists and winners will be recognized on the Oracle Excellence Awards web page and celebrated via various social communications activities. Winners will also be presented with a trophy in recognition of their achievement. Depending on current conditions, the announcement of finalists and winners may take place during a virtual event or at a live, in-person event.
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How many finalists will be announced in each category?
We expect a high volume of submissions, so we’ll announce up to five finalists per category.
If there are any ties between the finalists, there might be more than 5 per category.
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Are the Oracle Excellence Awards global?
Yes, with very few exceptions. Review the program rules (PDF) for any current restrictions.
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Can I submit an entry on someone else’s behalf?
Yes. If you know of a person or organization that deserves recognition, please do. Be sure to include their contact details so we can reach out to see if they want to participate.
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Can I enter more than one category?
Absolutely. However, each organization may only submit one nomination per category. If nominations are submitted by one organization for additional categories, each nomination must be materially different than any others submitted.
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What makes a winning entry?
Our judges are looking to highlight some of the incredible work our customers have been doing in recent years to increase their organization’s performance, lower costs, create positive impacts, and improve user experience for both employees and customers. When submitting your nomination, it helps considerably to include metrics and measurable results to demonstrate the extent of the impact Oracle and its solutions have had on the business and its people.
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What information do I need before starting a nomination?
You’ll need information about the customer’s mission, challenges they faced, how they have used Oracle solutions to help overcome those challenges, and the results they have achieved after implementing the solutions.
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Can I change my nomination after the nomination period ends?
Unfortunately, no. All information is final as of the nomination period end date, which is listed on the Excellence Awards home page.
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How come there are two rounds of judging?
After all nominations are submitted, the first round of judging will occur, to determine the finalists (5/category). Following this, the finalists will be invited to answer a few more questions to make sure their nominations stand out. The second round of judging will evaluate all answers and determine our winners.
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